Refund policy

Ziman Gift — handmade gifts from Sydney

We do not offer change-of-mind refunds or returns.

Sound delivery guarantee

We pack carefully and guarantee your order arrives in good condition. If it arrives damaged, faulty, or not as described, email us with your order number and photos and we will arrange a replacement or fix — that is our sound-delivery promise, not a general refund policy.

How to contact us

Email: aram@ziman-gift.com

Phone: 0493577719

Ziman Gift (Maliheh)

40 Kethel Rd, Cheltenham NSW 2119, Australia

ABN 21 190 030 795

Australian Consumer Law

Nothing here limits your non-excludable rights under the Australian Consumer Law for goods that are faulty or not of acceptable quality.